Description based on the Act on Specified Commercial Transactions

Name of the seller

Apero Wineshop Co., Ltd.

Seller address

3-17-7 Kyojima, Sumida-ku, Tokyo 131-0046

Representative

Duperrier Guillaume

Mail Order Service Store Manager

Duperrier Guillaume

Liquor sales manager

Dupelier Guillaume Date of training: July 17, 2020 Training organization name: Voluntary Chain Association

Liquor sales license number

Liquor sales license number: Mukaho No. 46

Seller Contact

TEL: 03-6325-3893 Weekdays and Saturdays 10:00-19:00 (Closed on Sundays and public holidays)
For inquiries by email, please send an email to info@aperowines.com.

URL

https://www.aperowines.jp/

Product price

Display by product

Required fees other than the product price

◯ Consumption tax Consumption tax (tax rate 10%) will be charged.
When calculating the consumption tax, any fraction less than 1 yen will be rounded up or down.

◯Shipping fee ①If the total amount of the products is less than 8,000 yen (excluding tax)
If the total amount of items per order is less than 8,000 yen (excluding tax), the basic shipping fee will be 900 yen (excluding tax).

② If the total price of the products is between 8,000 yen (excluding tax) and 15,000 yen (excluding tax)
If the total amount of your order is between 8,000 yen (excluding tax) and 15,000 yen (excluding tax), the basic shipping fee of 900 yen (excluding tax) will be free. However, additional shipping fees will be charged for some areas.

[Areas where regional shipping charges apply]
Hokkaido, Northern Tohoku, Chugoku, Shikoku, Kyushu, Okinawa

[Shipping fees by region]
Hokkaido: 480 yen (excluding tax)
Northern Tohoku region (Aomori, Akita, Iwate): 180 yen (excluding tax)
Chugoku region: 280 yen (excluding tax)
Shikoku region: 380 yen (excluding tax)
Kyushu region: 480 yen (excluding tax)
Okinawa: 900 yen (excluding tax)

3) If the total price of the items is 30,000 yen or more (excluding tax)
If the total amount of your order is 30,000 yen or more (excluding tax), the basic shipping fee and regional shipping fee will be free. (However, for Hokkaido and Okinawa areas, separate regional shipping fees will be charged.)

[Areas where local shipping charges apply]
Okinawa

[Shipping fees by region]
Okinawa: 900 yen (excluding tax)

◯Gift packaging Customers who wish to use gift packaging will be charged 500 yen (excluding tax).

◯ Cool delivery fee: Customers who request cool delivery will be charged 300 yen (excluding tax).

If you order by cash on delivery, a fee of 300 yen (excluding tax) will be charged if the total amount is 10,000 yen or less (up to 9,999 yen), and a fee of 400 yen (excluding tax) will be charged if the total amount is 15,000 yen or less (up to 14,999 yen). There is no fee for cash on delivery on orders over 15,000 yen.

*Cash on delivery is not available if the total amount exceeds 300,000 yen (tax included).
*When collecting payment, we cannot accept payment by credit card or gift certificate.

Special terms regarding refunds and cancellations of products, etc.

[Defective products] If we have the item in stock, we will exchange it for a good item. If we do not have the item in stock, we will ask you to return it and provide a refund.
[Return period] Returns must be made within 7 days of the product's arrival date.
[Return shipping fee] We will cover the shipping fee for returns due to our deficiencies, such as defective products or incorrect delivery. In other cases, the customer is responsible for the shipping fee. Please note that we cannot accept returns or exchanges due to customer convenience, except in the case of defective products such as damage or incorrect delivery.

payment method

・Cash on delivery
・Credit card (Visa, MasterCard, Amex)
·Bank transfer

Due date for payment

[Cash on delivery] Payment will be made to the delivery company when you receive the product.
[Credit card] It depends on the closing date and contract details of the credit card you use. Please contact your credit card company.
[Bank transfer] The product will be shipped after payment is received.

Delivery time

After placing your order, your order will arrive on the date you specify within 2 to 7 days after payment is confirmed.
If you do not specify otherwise, we will ship your order within 2 days of receiving your payment.
Cash on delivery will be shipped within 2 days after order confirmation.

regular service

You can cancel your order any time up until the day before the shipment of the current month from your My Page. If you contact us by email, please do so at least two days in advance.