privacy policy

Our company will apply the laws of Japan regarding the handling, management, and use of personal information. In addition, our company will comply with the Personal Information Act, various laws and regulations applicable to personal information, and guidelines from competent ministries and agencies, and will change each item as necessary due to changes in laws and regulations, etc.

In order to provide better services, we will hold personal information that can identify a specific individual, such as your accurate name, address, telephone number, email address, credit card information, bank account number, purchase history, ID, complaints, consultation or inquiry information, and other information necessary for providing services, by combining one or more of these.

We use the personal information of our customers, etc. for the following purposes.

(1) To sell products, rights, services, etc. of our company and third parties
(2) To ship and deliver products
(3) To bill and calculate charges
(4) To conduct user screening.
(5) To manage customer information
(6) To send e-mail newsletters
(7) To provide information related to this service and other services
(8) To manage seminars and events
(9) To conduct campaigns, etc., notify winners, deliver prizes, etc.
(10) To analyze data necessary for the new development of the Service
(11) To provide support for products and services, etc., and to respond to inquiries, etc.
(12) To maintain the system and respond to malfunctions
(13) To exercise rights and fulfill obligations based on contracts, laws, regulations, etc.
(14) For other purposes specified individually for each of our services
(15) For other purposes such as making various communications, managing responses, sending related materials, etc.
(16) For other purposes to provide smooth services

We will not use the personal information of our customers, etc. beyond the reasonable scope of the purpose of use that we notified you at the time of receiving the personal information. If it becomes necessary to use the information for purposes other than these, we will notify you to that effect in advance.
Additionally, we do not supplement your information with information learned offline or from third parties.

We will protect personal information appropriately, and will not disclose or provide personal information to third parties in a form that allows the identification of individuals without the consent of the customer, etc., except when permitted by the Personal Information Protection Act or other laws and regulations. We will disclose or provide personal information only when we have obtained the consent of the customer, etc., after specifying the recipient and the content of the provision. However, this does not apply in the following cases.

(1) When the customer's consent has been obtained
(2) When required by law
(3) When it is necessary for the protection of a person's life, body, or property and it is difficult to obtain the individual's consent.
(4) When it is particularly necessary for the improvement of public health or the promotion of healthy child development and it is difficult to obtain the individual's consent.
(5) Cases where it is necessary to cooperate with a national government agency, a local government, or a person commissioned by them in carrying out duties prescribed by law, and obtaining the individual's consent would be likely to impede the performance of those duties.

If the Company is requested by a customer to suspend or delete (hereinafter referred to as "suspension of use, etc.") the use of his/her personal information pursuant to the provisions of the Personal Information Protection Act because the personal information is being handled beyond the scope of the purpose of use previously announced or because it was obtained by false or other wrongful means, or if the Company is requested to suspend the provision of the personal information pursuant to the provisions of the Personal Information Protection Act because the personal information is being provided to a third party without the customer's consent, and if it is found that the request is justified, the Company will suspend the use, etc. or provision of the personal information without delay after confirming that the request is made by the customer himself/herself, and notify the customer to that effect. However, this does not apply if the Company is not obligated to suspend the use, etc. or provision under the Personal Information Protection Act or other laws and regulations.

When handling the personal information of our customers, etc., we appoint a person in charge of management, manage the information appropriately, and strive to prevent the information from leaking to the outside. In addition, we strive to protect the personal information of our customers, etc. by taking appropriate and reasonable safety measures against unauthorized access from outside, as well as the risk of loss, destruction, falsification, etc.

Our website may also collect information about the hardware and software of the computer you use.
This information includes browser type, operating system type, etc.
We use this information as general statistical information to monitor unauthorized access, improve security and service quality, and investigate and analyze trends in the use of our website, and it does not identify any personal information.

Like many websites, our website uses cookies.
A cookie is data that is stored on the user's hard disk by the web server.
Our website aims to save users the trouble of having to enter their IDs, passwords, etc. every time they use our services, and to improve convenience. We do not use cookies to collect personal information about users.
In addition, cookies are used by a third party to conduct access analysis, but as mentioned above, these cookies do not collect personal information.
You can disable the cookie function through your browser settings, but this will not affect the services provided by our website.

Our store may provide some personal information to external contractors in the course of carrying out business such as providing products and services to customers. In such cases, we will manage the contractor to ensure that they handle personal information appropriately.

We periodically review and improve the services of this site. As a result, we may change our privacy policy.
If there are any significant changes to our privacy policy, we will announce them on this website.

Please contact us using the details below to request disclosure, correction, or suspension of use/provision of your personal information.

Operating company: Apero Wine Shop Co., Ltd.
〒131-0046
1F, 3-17-7 Kyojima, Sumida-ku
Store name: Apero Wine Shop
contact@aperowines.com
For inquiries, please contact